Public Works Department
Tom young cabin now available for public use
new citizen web request form now online
The city is now introducing a web feature which citizens can use to on-line initiate commonly requested work items from city crews. The feature is a customer interface page. It allows citizens to initiate requests in a variety of areas. It works like this: a customer clicks on the following link:
City of Sitka iWork Request Web Page
This brings up the Citizen Request Page. It is a simple form with a drop-down menu for topics, and fields to enter basic information. When the customer clicks “submit request,” an email work order is automatically generated that goes to the city staff member associated with that request category.
Requests to fill potholes go to Streets, to fix streetlights go to the Electric Dept, etc. When you submit the request a ‘request number’ displays; you can check the status of that request by clicking on the “check request” button and entering the request number.
We believe this will be easier for our customers because they don’t need to know who to call with a request – based on topic the request automatically goes to the right person. And the system is available 24/7.
We will look forward to your feedback on this new feature and hope it will be a convenience to our citizens. City of Sitka Iwork link
Tom Young Memorial Cabin reservations available online
The Tom Young Memorial Cabin is now available for public use. Reservations can be made in person only at the City and Borough of Sitka’s Public Works Office, 100 Lincoln Street, Room 201, Sitka, Alaska. The fee for using the cabin is $40 + tax per night. For more information call (907)747-1804.
To check availability click on this calendar link.
For more information, and to apply for reservations, please download the Tom Young Application and Info.pdf. 
Mission Statement
The mission of the City and Borough of Sitka Public Works Department is to provide, control, and maintain reliable and cost-effective public works facilities and systems in a manner that emphasizes customer satisfaction, public service, and the long-term best interest of the community.
Vision Statement
"The Department will strive to enhance Sitka's quality of life, and through sound management, innovation, teamwork and vision, provide dependable, high quality, responsive public works and utilities services, consistent with community values and at reasonable costs to Sitka's citizens, businesses, institutions, and visitors."